Analyse & Detect RTO Losses Before They Occur
We verify the authenticity of your orders in real-time, so you can take action as early as pre-purchase.
Seamless Fraud Detection
Flagging risky orders & fraudulent users in real-time
Increased delivery rates by 15-20% from 1st week
Entirely Automated
300+ parameters auto-checked by our algorithm to identify & flag risky orders
All within 200 ms from order placement
A message for every moment that matters
Immediate response, Immediate action, Immediate care. Foster customer relationships & increase retention through personalized & context aware communication.
Across Channels
Facebook, Instagram, WhatsApp, Email & VoIP
Unlimited Tickets & Bots
Hierarchical Agents and intuitive bot builder
Reach over 400M users in India seamlessly
3X higher conversions
Harness the power of conversational commerce to provide the best shopping experience on WhatsApp
With 99% open rates, WhatsApp provides the best ROAS
Bulk Messaging
In-depth segmentation & audience creation up to 11X return on Ad Spend
WhatsApp Commerce
Browse, Place, Pay and Track orders all on WhatsApp
Make Zero waiting period a reality
Simple & hassle-free return experience to handle every return request. Manage returns requests, pickups and refunds/exchanges from a single screen.
Fully Automated
YOU set the rules. Set them & sit back
Configure every aspect of returns
Branded Page
Native brand experience for your customers
Cashfree Integration for refunds
250+ D2C Brands in our inner circle
They recognise and trust us for our D2C-specific spirit
Engineered to perfection
Give your customers the Ideal Order Journey
PROMOTIONAL CAMPAIGNS
Reach them right
Across all the preferred channels of your customers - WhatsApp, IG, Facebook, Email & SMS, so they’ll never miss your product updates.
1CHECKOUT
Checkout within seconds
Rapid checkout system that reduces the time taken for checkout to 10 seconds from 8-9 minutes. All payment options including BNPL, Cards, Netbanking, and UPI are now active.
ABANDONED CHECKOUT
No items left behind
Give your customers the right nudge to complete their orders. Tailored notifications & Offers increase recovery rate by 6-10%.
ORDER VERIFICATION
Are you sure?
Automatically confirm orders to eliminate impulsive & fake purchases. Improved delivery rates, but without manual order verification.
COD TO PAID
Dodge the bullet every time
Nothing says real order than upfront payment. Customise offers & notifications to convert their COD order to a prepaid one. 25-35% increase in paid orders.
ORDER NOTIFICATIONS
Always in touch
Keep your customers informed at every step of the way. A secure framework to provide the true omni-channel experience. Real time communication = Zero waiting period for customers.
NDR
Catch them everytime
Render quick solutions to avoid non-delivery. Detailed NDR reports to monitor geographies and performance of Logistics partners.
AUTOMATED RETURNS
Handle returns like a Pro
Customers love a brand with a seamless return process. Boost retention with an automated return center like no other. Putting brands on the driver seat at every turn.
NPS
Built to last
Have your ears on the ground at all times. Automatically capture reviews on Products & Brand performance, from time to time. 65% higher responses for NPS surveys.
All you need is Pragma.
Seamless Onboarding
All systems active within 36 hours from deal-closure
Deep Integrations
Partnerships with all major logistics & communications partners. No dependencies.
Round the clock support
Create your ticket and forget about it. Swift & quality service guaranteed.
99.5% Uptime
Scaled architecture to ensure zero downtime for all your operations.
250
+15
M12
M+ / 20%70
%Getting in touch is easy!
Reach out to us with any queries. We are always excited to hear from you!